Shipping Policy
Last updated 5 October 2026
At The Artisan Suds, we carefully prepare and package our handmade soaps before dispatching them through our courier partner.
Delivery Areas
We deliver across Pakistan through our courier partners.
Delivery Time
Standard delivery usually takes 3–7 working days, depending on your location.
Delivery times may vary depending on the destination and circumstances beyond our control.
Order Tracking
Customers will receive a tracking number once their order has been shipped, where tracking is available.
Shipping Charges
Orders above Rs. 4,500 qualify for free delivery.
Standard delivery charges apply to orders below Rs. 4,500.
Delivery Delays
We are not responsible for delays caused by courier companies, weather conditions, strikes, public holidays, or other circumstances beyond our control.
Exchanges & Delivery Issues
If you receive a damaged, defective, or incorrect product, please refer to our Exchange & Refund Policy for eligibility and the exchange process.
Questions about this policy?
Message us on WhatsApp or email writetheartisanpetal@gmail.com.